Chase Business Fraud Phone Number

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  1. Chase Business Fraud Phone Number Lookup
  2. Chase Business Fraud Department Phone Number
  3. Chase Fraud Alert Phone Number
  4. Current Business Fraud Articles


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Call us to report fraud Checking and Savings Customers 1–800–935–9935 1–713–262–3300 (outside the U.S.). Those who believe they’ve been the victim of fraud by inadvertently compromising their Chase Bank account information are urged to call 1-800-935-9935 for checking and savings accounts or 1-800-436-7927 for credit cards. Suspicious emails that have not been acted upon should be forwarded to email protected.


Contact Chase Business Customer Service

By Phone

  • Existing Accounts1-800-CHASE38 (1-800-242-7338)
  • Online/Mobile Banking Technical Support
    1-877-ChasePC (1-877-242-7372)
  • Outside the United States1-713-262-3300
  • Business Platinum Line1-877-425-8100
  • Cash Management1-800-606-7615
  • Ink Business Credit Card Services1-800-945-2028
  • Ink Credit Card Member Services1-800-346-5538
  • Merchant Services 1-888-886-8869
  • ACH Support 1-800-677-7477
  • Chase Customer Claims 1-866-564-2262
  • Debit Card Fraud Prevention 1-800-978-8664
  • ACCESS and Payable Web Service 1-866-872-3321
  • ARP and Controlled Disbursement Inquiries1-800-235-6286
  1. A mans voice that was hard to understand left a message that he was calling from chase fraud prevention concerning my credit card ending in xxxx and to call back 1-800-945-2000. Researched the 1-800 number and it is listed as a scam in Rockland County.
  2. Chase is one of the premier banks in the US and they are part of the JP Morgan Chase & Co. Group of companies. Chase Bank's Customer Service Number is 1-800-242-7383. The company does encourage users to use their technical support system and help forums on their website.

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Other ways to contact us:

Mailing Address

National Bank By Mail
P.O. Box 6185
Westerville, OH 43086

In Person

Chase offers easy access to 16,000 ATMs and nearly 5,000 branches. Find a Chase branch or ATM near you

Schedule a meeting with a banker

Chase Merchant Services

Go to our Merchant Support Center for additional resources and FAQs to help manage your account.

Overnight Certified Mail Address

National Bank By Mail
Mail Code OH1-0333
340 S. Cleveland Ave
Building 370
Westerville, OH 43081
United States

Secure Message Center

Chase customers should sign in to Chase Business Onlineto send a message.

Twitter

@ChaseSupport Twitter is the official Twitter handle for social media Chase Business customer service support. Please don’t share any account or other personal information on Twitter. Available Monday – Friday: 7 AM – 11 PM ET and Saturday – Sunday: 10 AM – 7 PM ET.

How to Contact Chase

Here is all the additional contact information we have come across.

(See the bottom of this post for the latest info)

If you are calling Chase’s main banking number, here is a visual phone tree.

VP of Customer Service (so we are told) at Chase:

Deb Walden
PO BOX 15919
Wilmington, DE 19850
(302) 594-4000 office
(888) 643-9628 fax

Here is another Chase contact to try to ask for help when you can’t find anyone else to help you:

Mr. Frank Bisignano
Chief Administrative Officer
JPMorgan Chase & Co.
270 Park Avenue
New York, NY 10017-2014

Having a problem with the banking side of Chase? Here is a contact to try:

Heather Joyner
Executive Specialist
800.242.7399 ext. 51279
713-262-1279 Direct Line
FAX: 281-915-0984
[email protected]

Having a problem with Chase? Email Chase’s CEO Jamie Dimon for help at [email protected] or try [email protected] or send him snail mail at:

James Dimon
Chairman and Chief Executive Officer
JP Morgan Chase
270 Park Avenue, 39th Floor
New York, NY 10017
Phone: 212-270-1111
Fax : 212-270-1121
E-Mail Address: [email protected]

Charlie Scharf CEO Retail Financial Services (i.e. head of JPMorgan Chase retail banking)
Phone: 212-270-5447
Fax: 212-270-5448
E-Mail Address: [email protected]

Gerald A. Smith CEO Credit Card Services
Phone: 302-282-3100
Fax: 302-282-3939
E-Mail Address: [email protected]

Marc Sheinbaum CEO-Retail Auto and Education Finance
Phone: 516-745-3838
Fax: 516-745-4040
E-Mail Address: [email protected]

David B. Lowman CEO Home Lending
Phone: 636-735-2121
Fax: 314-256-2800
E-Mail Address: [email protected]

Kevin D. Cook, Home Lending Executive Office Supervisor
614-422-7839 (phone)
614-388-9912 (fax)
[email protected]

Chase Business Fraud Phone Number Lookup

Here is a link to lots of contact information for Chase.

Here is a number supposedly for the Chase Executive Team, whatever that is: 800-242-7339

Chase business fraud department phone number

Numbers for Chase executive customer service:

713-262-3866 (Banking, Michelle Crabtree)
800-242-7399 (Banking, General number)
888-622-7547 x 4350 (Credit card, general)
888-622-7547 x 6833 (Credit card, Jessica)
888-622-7547 x 6164 (Credit card, Sharon)
888-622-7547 x 6838 (Credit card, Patrick)

Chase Business Fraud Department Phone Number

Direct numbers for WaMu loss mitigation (if you are behind on your mortgage and need help). We haven’t verified these numbers

(866) 926-8937
(888) 453-3102
(800) 478-0036
(800) 254-3677

Thanks Consumerist! (link and link)

Here is a handy guide to the Chase phone tree to get to where you want quicker.

Frustrated WaMu customer Alan tells gave me this number to get directly to a live person at WaMu without any prompts: 866-394-4034. He also designed WaMu a new logo:

Chase Fraud Alert Phone Number

If you want to record your phone conversations with WaMu/Chase, read this.

Update 8/23/12: A reader gave us the helpful number:

Chase executive office 888 622 7547 ext 6773 Esmeralda Vasquez, she was very helpful and she truly was a customer advocate. She assisted me with a fraud account opened in my name and later charged off and sold to some collection agency that took me to court. She retrieved the account(that was sold over 5 years ago) and had those jerks release the judgment.

Current Business Fraud Articles

Also I got a hold of Ms. Vasquez by first calling the banking side executive office at 800-242-7399 for all of those that have issued related to banking